Privacy Policy

1. Introduction

At VeloCreat.com("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we handle information related to your use of our service.

2. Collecting and Using Your Personal Data

2.1 Types of Data We May Collect

Personal Data

While using Our Service, whether through the Website, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• Usage Data
• Web Cookies

Information from Third-Party Social Media Services

We allow You to create an account and log in to use the Service through the following Third-party Social Media Services:

• Google
• Facebook
• Twitter If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal Data that is already associated with Your third-party account, such as Your name, Your email address, Your activities, or Your contact list. This applies regardless of whether You interact with these services through the Website or the App.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used include beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

• Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of Our Service.

2.2 Use of Your Personal Data

We may use Personal Data for the following purposes:

• To provide and maintain our Service, including monitoring the usage of our Service on both the Website and the App.
• To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
• To provide You with news, special offers, and general information about other goods, services, and events that we offer that are similar to those that you have already purchased or enquired about, unless You have opted not to receive such information.
• To manage Your requests: To attend and manage Your requests to Us.
• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, as well as evaluating and improving our Service, products and your overall experience.

2.3 Retention of Your Personal Data

We will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen security or to improve the functionality of Our Service, or when We are legally obligated to retain it for longer time periods. This applies to data gathered from both the Website and the App.

2.4 Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. You may update, amend, or delete Your information at any time by signing in to Your Account (if you have one) and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

2.5 Security of Your Personal Data

The security of Your Personal Data is important to Us. We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of our processing operations, including encryption of sensitive data and secure API communications. But remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security. You are responsible for ensuring the security of Your Device and the credentials You use to access the App. We recommend enabling all available security features, such as passwords or fingerprint locks, to protect access to the App and any Personal Data stored or processed therein.

3. Third-Party AI Processors

To provide our advanced AI-driven video and image generation services, we collaborate with various third-party AI model providers.

• List of Processors: Depending on the specific model or feature you select within the Service, your data may be processed by providers including but not limited to OpenAI (Sora), Google(Veo), and ByteDance (Seedance).
• What We Share: We only share the minimum necessary information required for content generation, specifically: user-provided text prompts, uploaded images/videos, and style preferences.
• Data Minimization & Anonymization: We do not share sensitive personal identifiers, such as your account ID, email address, real name, or precise geolocation data, with these third-party AI processors. All data transmitted for AI processing is de-identified where technically feasible to protect your privacy.

4. User Control and Choice

We believe in giving you full control over how your data is processed.

• Model Selection: The Service provides a "Model" or "Engine" switching feature. By selecting a specific AI model (e.g., switching from Sora to Veo), you are exercising your right to decide which third-party service provider processes your creative inputs.
• Opt-Out: If you do not wish to have your data processed by a specific third-party provider, you may choose to use alternative models or refrain from using features powered by that specific provider.

5. Content Restrictions

To maintain a safe, ethical, and responsible platform, we have established the following content restrictions for all users of our AI-generated content website. These restrictions apply to any content generated, uploaded, or shared on our platform.

Accordingly, while our Service is designed to avoid adult, violent, or sensitive content, the unpredictable nature of AI means it is intended for users aged 18 and older.

Your Content may not contain nudity, biometric data, violence, sexually explicit material, or any harmful, hateful, harassing, or otherwise offensive content, as determined by the Company in its sole discretion. You may not upload, generate, or make available any image, likeness, voice, or other content of another person without that person's permission or without otherwise having sufficient rights to do so. The rights granted to you under our Agreement are conditioned on your compliance with these restrictions. Any unauthorized use of the Service will automatically terminate the licenses granted by the Company under this Agreement.

6. Opting Out of Information Use

VeloCreat.com collects and uses personal information to provide and improve our services, personalize your experience, and deliver relevant advertising. We respect your privacy and have outlined various ways you can opt out of certain uses of your personal information. Please review the information below to exercise your rights:

• Browser Settings: You can configure your browser settings to refuse the use of cookies. Please note that doing so may affect the full functionality of our website and the services we provide.
• Account Deactivation: You can request to deactivate your account at any time by contacting us. Once your account is deactivated, we will ensure that your personal information is handled in accordance with applicable privacy regulations.

7. Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Information

If you have any questions or concerns about this Privacy Policy, you can contact us by email at support@nexrlab.com.